Sorry, no. Our prices are set, and we do not haggle or discount. Not only are you getting an exceptional quality cake made by a professionally trained pastry chef, but you are also getting a unique piece of edible art.
While we don’t discount, we do reward loyalty and referrals.
Because we are a home based business, we cannot have people just coming and going. We are also very busy and cannot stop in the middle of someone else’s order to answer questions. We need to set time aside to help in the design and flavor choices of your cake - and we don’t want to rush through anyone’s order. We want to give you our undivided attention when you place your order, and this is more easily accomplished by seeing clients on an appointment only basis. Pick-ups can be done any time between 10 a.m. and 6 p.m. on the day your order is ready. Delivery is also available for an additional fee.
We currently bake our products from a licensed kitchen near Boise, Idaho. We are currently a home-based operation (from a home in SW Boise), and see clients on an appointment only basis. Our plans include expanding to a retail location sometime in 2009.
Our “Diabetic Friendly” line of baked goods are made with whole wheat pastry flour (which has a lower gluten content than white flour) and fructose in place of sugar. Because fructose is twice as sweet as sugar, we use less. This lowers the amount of net carbs. Nutritional information is available for the entire line to help with your daily food choices. These goodies aren’t just for diabetics, and are every bit as delicious as their higher carb counterparts. We sacrifice nothing but the carbs.
Because the range of what we do is so diverse, an exact price list is impossible to publish. However, as a point of reference, specialty sculpted cakes start at $250, and wedding cakes start at $3.50 per serving - but can be as high as $10 per serving depending on level of difficulty and decorations desired.
For special occasion or sculpted cakes we prefer to have at least 2 weeks notice to ensure enough time for design modifications, baking and decorating. There is some flexibility depending on how busy we are at the time. Please check for availability. Three months is recommended for wedding cake or wedding favor orders. All wedding and special occasion cakes must be paid in full 2 weeks prior to the event.
Yes. Local delivery (within 25 miles of 83709) and set-up is included on all orders over $150. If your event location falls outside of these parameters, or you do not meet the minimum order requirement for free delivery, we charge $50 per hour travel time (calculated both ways) as indicated by MapQuest.
Well, now that you mention it - yes.
If you are going to place an order with us, we would like you be aware of the following policies:
Payment. We have very strict payment guidelines which will be outlined in your contract. We are not debt collectors, and you are responsible for keeping track of any payments due. If you miss a payment deadline, your order will be considered cancelled, and any monies beyond the 50% non-refundable deposit that have been paid to us will be returned to you.
Who is authorized to make changes or accept delivery of your cake? Please note that if John & Jane come in and place an order, we will not discuss the order, make changes to the order, allow acceptance of delivery or pick-up of an order from anyone (including relatives, event planners, etc.) other than John & Jane - unless their name is on the order form, they are not the customer. Please make sure you list everyone authorized access to your order on your contract. If you wish to add individuals after the contract has been signed, you must do so in writing.
Do you plan to include fresh flowers on your cake? If so, you must provide us with the name of the florist so that we can coordinate the delivery of flowers to ensure they are arranged properly and SAFELY on your cake. Due to the health risks involved from insecticides and other contaminants, we will not be liable if flowers are added to a cake by anyone other than us.
Is there a theme for this party/event? Please note, that we DO NOT use kits on our cakes. If you simply must have a kit or plastic toy on your cake, you must provide it to us at least 48 hours prior to your pick-up so that we can design your cake around it. Fabric swatches, invitations, etc. that are going to be used for inspiration must also be provided at least one week in advance. We prefer to use all edible mediums on our cakes (fondant and gumpaste figurines and flowers), however, we understand that the extra expense of these is not in everyone’s budget - which is why we will accept pre-purchased figurines, ribbons or silk flowers to add onto your cake, so long as they are provided in the specified time frame.
Will your cake have a wedding (or other) topper? We will need the topper at least one week prior to your order due date so that we can properly plan the design around it and accommodate for the weight and/or size. *Please note that we also do custom sculpted cake toppers for $150 per character. If you are interested in this, you will need to place your order at least 6 weeks beforehand, and provide full face shots, and profile views of any persons to be sculpted.
Will you be serving other cake at this event? Some customers want to buy an intricately decorated cake as a showpiece and then also buy less expensive sheet cakes from another purveyor (or even a friend or relative) to increase the number of servings. Please understand that while we respect your thriftiness, our reputation and liability are on the line. We do not wish our cakes to be compared with cakes from another bakery or your Aunt Marge… and there may be no way for a guest to know which cake he sampled. Because of these reasons, we will not accept orders where any other cake will be served at the same time. We reserve the right to cancel an order (without reimbursement) if there is any other cake at the event site. Our reputation means that much to us.
Tasting Appointments. We do tastings by appointment only, and there is a $50 charge. During this appointment, we will sit down and discuss the event, design a cake based on your requests, and you will have the chance to sample up to 6 flavors of cake during this time. The charge for this service will be applied to your order if you decide to book with us. If you would prefer to attend a free tasting, we hold them once a month (usually the third Saturday of the month. Please check our calendar for dates). You MUST RSVP to attend, and you are limited to 3 people in your party. The flavors presented during this event are limited, and while we will be available to answer basic questions - there will be no one-on-one time.
Stand rental. We have very lovely (and expensive) cake stands that are available for rental - or which are included free of charge with orders over $350. We do charge a $150 refundable deposit on the stand - which is about equal to the replacement value. Your deposit will be returned to you when we receive the stand back, washed and in good condition within 72 hours of your event. In the event that the stand is not returned within 72 hours, a $10 per day late fee will be assessed up to 3 additional days. On the 7th day, we will consider the deposit forfeited and will purchase a new stand. We must strictly enforce this policy, as we have other clients who may be renting that stand the following weekend - and your failure to return it leaves us in a bind.
